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Answers from the experts!

Frequently Asked Questions

These are the most frequently asked questions about HVAC, Sizing, and More. Please feel free to contact us if you don’t see your question answered below.

  • General Questions
  • Mechanical Questions

What is the life expectancy of my HVAC system?

The life expectancy of an HVAC system typically ranges between 15 and 20 years. However, regular maintenance and usage conditions can influence its lifespan. For specific information related to your system in Sydney, visit our website at https://www.cncair.com.au/ or contact our local experts.

Do you provide free estimates on repairs?

Yes, we offer free estimates on repairs. Our team evaluates the issue and provides a no-obligation quote, ensuring transparency and cost-effectiveness for our customers. Reach out to schedule your free estimate today.

What is the difference between a free estimate and a diagnostic?

A free estimate provides a general overview of potential costs for a service or project without detailed analysis. A diagnostic, on the other hand, involves a thorough examination to identify specific issues and often comes with a fee due to the in-depth analysis required.

What does your diagnostic fee cover?

Our diagnostic fee covers a comprehensive evaluation of the issue and identification of the root cause. We also provide a detailed report on the recommended solutions. Any further repairs or services will be quoted separately.

Can my diagnostic fee be applied toward the cost of my repair?

Yes, in many cases, the diagnostic fee can be applied towards the cost of your repair. However, this may vary, so consider consulting with us beforehand.

What is the estimated time frame for your services? Can you provide a more specific time frame?

Our service time frames depend on factors like project complexity, material availability and scheduling. For a precise estimate, please contact us with your job details, and we'll tailor the time frame to your specific needs.

What services do you provide?

We provide 24/7 emergency services, including air conditioner installation and repair, ductwork services, heating installation, maintenance and thermostat installation. Your comfort is our priority.

What is included in your maintenance package?

Our maintenance package includes regular HVAC system checks and addressing common issues like rust, leaks, dirt and mould. We offer services, such as filter replacements, outdoor unit cleaning, specialist appointments, battery checks, guidance on register usage, testing of heating and cooling modes, and duct inspections. Ensure your HVAC operates efficiently with our comprehensive maintenance.

What is the life expectancy of my HVAC system?

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.

Do you provide free estimate on repairs?

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.

What is the difference between a free estimate and diagnostic?

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.

How much is your diagnostic fee and what does it cover?

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.

Can my diagnostic fee be applied toward the cost of my repair?

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.

How long are your time frames? Why are they so long and can you provide a more accurate time?

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.

What services do you provide?

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.

What is included in your maintenance package?

How often you run your system, the system’s age, its make and model, and whether or not it was serviced regularly over the course of its life can all play a significant role in how long your system will last you.d/or air conditioner to last approximately 15 years.

The Level of Comfort
and Service You Deserve!

The Level of
Comfort and Service
You Deserve!

Already know what you need? Bring out your technician right now, and be sure to check out our special offers.

Already know what you need? Bring out your
technician right now, and be sure to check out
our special offers.

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Have More Questions?

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